Guides

Frequently Asked Questions

The most commonly asked question regarding using iP.

System Issues

These guides provide support for resolving common system issues, including how to report a problem to the team, troubleshooting blank pages on staff login, and resetting your browser cache.

Performance Management

This section provides step-by-step guidance on setting, managing, and reviewing performance objectives within iP. These guides are designed to support staff and managers in utilising the performance management features effectively.

CPD

Our CPD help guides provide straightforward steps for managing Continuing Professional Development in iP, from staff requests to activity tracking and reviews. Use these resources to support a clear, consistent process and make full use of the CPD tools available.

Self Evaluation

Our Self-Evaluation guides provide simple, step-by-step instructions for managing your SEF in iP. From adding evidence to linking improvement plans and assigning staff, these resources help streamline your self-evaluation process and make the most of the available tools.

Audits

Our Audit guides support effective internal and external evaluations in iP, from creating customised audit templates and checklists to uploading evidence, tracking progress, and generating reports.

Improvement Plan

This section offers step-by-step guidance on creating, managing, and reviewing your school’s Improvement Plan in iP. It supports leaders and staff in aligning priorities, setting objectives, assigning responsibilities, tracking progress, and exporting plans. Whether adding actions, linking evidence, or setting costs, these guides help you make the most of iP’s planning tools.

Policies

The guides for the Policy module within IP offer step-by-step instructions, best practices, and real-world examples to help you configure, manage, and enforce policies with confidence and ease. They ensure you make the most of every feature while maintaining compliance and security throughout your IP workflows.

Documents

Guides on how to share documents, and filter documents.

Reporting

The reporting help guides detail how to filter reports, how to customise reports, how to download reports and more.

Users

The Users section within iP allows you to manage staff members, assign roles and departments, and configure access rights. These help guides show you how to add and edit users, manage permissions, and ensure the right people have access to the right areas of the system.

Settings

The settings section provides comprehensive options for configuring and managing your experience of IP.

Training

This section offers in-depth training resources, including guides and tutorials, to help users learn effectively and apply their knowledge.