Atwe are committed to safeguarding and preserving the privacy of our visitors.
We do update this Policy from time to time so please do review this Policy regularly.
In running and maintaining our website we may collect and process the following data about you:
Cookies are small data files placed on the hard drive of your computer when you visit a website. A “session cookie” expires when you end your session (i.e. close your browser). A “persistent cookie” stores information on your hard drive so when you end your session and return to the same website at a later date, the cookie information is still available
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the 'reject cookies' setting on your computer.
Below are all the cookies that we use on our website and their purposes as well as the expiry on the cookies.
|Cookie Name||Reason for cookie||Duration|
|cfduid||Used by the content network, Cloudflare, to identify trusted web traffic||1 Year|
|ga||Registers a unique ID that is used to generate statistical data on how the visitor uses the website||2 Years|
|gat||Used by Google Analytics to throttle request rate||Session|
|gid||Registers a unique ID that is used to generate statistical data on how th evisitor uses the website||Session|
|collect||Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels||2 Years|
|guest_id||Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service.||2 Years|
|lidc||Used by the social networking service, LinkedIn, for trackin gthe use of embedded services.||Session|
|personalization_id||The cookie is set due to Twitter integration and sharing capabilities for the social media.||2 Years|
|VISITOR_INFO1_LIVE||Tries to estimate the users' bandwidth on pages with integrated YouTube videos.||179 Days|
|YSC||Registers a unique ID to keep statistics of what videos from YouTube the use has seen||Session|
|Tawkuuid||Third party cookie that remembers you so that we can link chat conversations together to provide a better service||10 Years|
|ss||Helps serve live chat functionality||Session|
|Tawk_5a54daf8d7591465c706939a||Helps serve live chat functionality||10 Years|
|TawkConnectionTime||Helps serve live chat functionality||Session|
|TawkUUID||Helps serve live chat functionality||1824999 Days|
|TawkWindowName||Helps serve live chat functionality||Session|
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
Our site is stored on servers hosted in the UK.
By providing your personal data to us, you agree to the transfer, storing or processing of your data. We do our up-most to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
We process personal data based on your consent for marketing our business and products. If you are a customer then we also do this to perform any obligations we may have under the terms and conditions between us.
You have the right to ask us not to process the personal data you supply to us for marketing purposes or to receive company information or other communications from us by explicitly indicating this to us whenever you enter your information onto forms on this website.
You will be informed on each page when you enter your details as to whether we intend to use your data for marketing purposes and you can indicate that you are happy to do this by ticking the boxes available to consent to this.
You can also contact us at any time at email@example.com and ask us to unsubscribe you, or use any of the unsubscribing methods available on any of the emails sent to you or during any phone calls with you.
Our site may contain links to and from other websites, partners or customers. If you click on these links please note that these websites are subject to their own privacy policies and that we do not accept any responsibility or liability for these sites and policies. Please check these policies before you submit any personal data to those websites.
In the event thatbecomes aware of a security breach which they believe has resulted or may result in the unauthorized access, use or disclosure to nonpublic personal information of End Users, will immediately investigate the matter and notify the affected customers of such breach within 72 hours of the breach being discovered.
The following procedure is in place for dealing with Data Breaches,
Upon discovery of a data breach the employee will notify their manager of the circumstances of the breach - this will be date, location and circumstances of the breach.
Following on from the breach discovery,will perform an analysis to determine the following:
1. What personal information is affected by the breach.
2. What potential harm could occur as the result of the breach and whether it is significant or not.
3. What number of individuals are affected who are at real risk of significant harm as a result of the incident.
4. What steps need to be undertaken to restore the integrity of the data to stop future breaches occurring.
In accordance with the Data Protection Act 2018 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
If this policy changes in any way we will place an updated version of this page on the website. We advise regular viewing of this page to ensure that you are aware of the information we collect and how we use it.
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