Training and support available for all our CollegeiP customers
We are committed to ensuring that all our users get the very best experience in using CollegeiP. Therefore, we offer a wide range of support services and welcome any opportunity to interact with our customers.
Our customer care team are available Monday to Friday from 8:00am to 5:00pm offering telephone support. Please do not hesitate to call us on 0333 0433 450 and we are happy to help you with any query that you may have.
Our CollegeiP software and our website both feature live chat facilities. This service is available from Monday to Friday from 8:00am to 5:00pm. This is an opportunity to ask our customer care team any CollegeiP queries that you may have. Alternatively contact can be made by emailing: firstname.lastname@example.org.
Account Catch Up Calls
As well as answering any immediate questions that you have regarding CollegeiP, we are keen to establish an effective long term relationship with you. Therefore, we regularly seek to establish account catch up telephone calls to your designated CollegeiP administrator. This enables us to listen to your needs and then impart advice which will enable you to maximise the effectiveness of your CollegeiP system. Onsite meetings can also be arranged, by request.
All our online training is available free of charge where we use screen sharing. This is a bespoke service where we can deliver training sessions that are tailored to meet your individual needs. Alternatively, we offer a number of webinars where training is targeted at specific areas.
If you would like us to visit your college, we offer half day and full day training packages. A half day training session is £450 (plus VAT) and a full day of training is £650 (plus VAT). This enables face to face delivery of CollegeiP training where a bespoke training schedule is devised in conjunction with you beforehand.
On our website, we have established an education forum. This is an opportunity to discuss prevalent matters within education and the use of CollegeiP. You can register for our forum here.
We are proud to work with a number of education consultants such as John Sibbald who have decades of experience within education and a strong working knowledge of CollegeiP. Please do not hesitate to get in touch if you would like to explore the range of services that our consultants offer.
CollegeiP Case Studies
Within the impact section of our website you will be able to read the experiences of other CollegeiP users. We would welcome the opportunity to work with you to produce a case study that highlights your experience of using CollegeiP.
If you would like to share your performance management experiences with us in a longer format, we welcome contributions to our educational insights. This is a blog style format where you can convey your opinions to our audience.
Feedback and Getting in Touch
We welcome feedback from our customers to help us to identify ways in which we can make CollegeiP better. Please do utilise our wide range of support options that are available by calling 0333 0433 450, emailing email@example.com or by visiting the relevant platform on our website.
If you would like to find out more about our education consultants, assisting us in producing a CollegeiP case study or writing an insight article, please call 0333 0433 450 or email firstname.lastname@example.org.
Find out more
Talk to our team today to find out how Derventio Education software can support you and your colleagues.Book a Demo